Privacy Policy

Effective Date: 03/01/2026 | Last Updated: 04/21/2026

Boca Raton Concierge Medicine (“we,” “us,” or “our”) respects the privacy of every patient and visitor. This Privacy Policy explains what information we collect through our website at bocaratonconciergemedicine.com (the “Site”), how we use it, and the choices you have. It also explains how this website’s privacy practices relate to — but are separate from — the protections that apply to your medical information under HIPAA.

Important: This Privacy Policy applies to information collected through this website. Protected Health Information (PHI) that you share with us as a patient is governed separately by our Notice of Privacy Practices (HIPAA Notice), which is available upon request and at our office.

Who We Are

Boca Raton Concierge Medicine is a private concierge medical practice led by Dr. Jeffrey Stein, located at 9291 Glades Rd. #306, Boca Raton, FL 33434. Our website address is https://bocaratonconciergemedicine.com.

Contact: (561) 483-5500

Information We Collect

We only collect information that is necessary to operate our website and to respond to membership inquiries.

Information You Provide Directly

When you contact us through the Site — for example, by submitting our contact form, requesting membership information, or emailing us — we collect the information you choose to provide. This typically includes:

Name
Email address
Phone number
Any message, question, or health-related context you choose to include in your inquiry

Please do not submit detailed personal health information through our website contact form. For anything involving your medical care, please call the office directly or use the secure channels we provide to established patients.

Information Collected Automatically

Like most websites, our Site automatically collects limited technical information when you visit, including:

IP address
Browser type and version
Device type and operating system
Referring website
Pages viewed, time on page, and date/time of visit

This information is used in aggregate to help us understand how visitors use the Site, to improve performance, and to help protect the Site from spam and abuse.

Appointment Scheduling Through Third Parties

Our website links to Zocdoc for appointment booking. When you click a booking link, you leave our Site and interact with Zocdoc directly. Any information you provide on Zocdoc is governed by Zocdoc’s privacy policy, not ours.

Cookies and Similar Technologies

Our Site uses a small number of cookies to help the Site function and to measure basic traffic analytics. Cookies are small text files stored on your device. You can refuse cookies through your browser settings; some Site features may not work as intended if you do.

We may use the following categories of cookies:

Strictly necessary cookies — required for the Site to load and display correctly.
Analytics cookies — help us understand aggregate Site traffic and performance (for example, which pages are most visited).
Security cookies — help protect the Site from spam form submissions and automated abuse.

We do not use advertising or cross-site tracking cookies on this Site.

Embedded Content From Other Websites

Pages on our Site may include embedded content such as videos or images hosted by other services (for example, video players or mapping services). Embedded content from other websites behaves exactly as if you had visited the other website directly. These third parties may collect data about you, use their own cookies, and monitor your interaction with their embedded content in accordance with their own privacy policies.

How We Use Your Information

We use the information collected through the Site to:

Respond to your inquiries and membership questions
Schedule consultations and follow up with prospective patients
Operate, maintain, and improve the Site
Protect the Site against spam, fraud, and security threats
Comply with legal obligations

We do not sell your personal information. We do not use information submitted through our website for targeted advertising.

How We Share Your Information

We share information only as needed to operate our practice and our website. This may include sharing with:

Service providers we rely on to operate the Site and our business — for example, our website host (WP Engine), email provider, and spam/security tools. These providers are only permitted to use your information to provide services to us.
Professional advisors such as attorneys or accountants, where necessary.
Law enforcement or regulators when required by law, subpoena, or to protect our legal rights.

We do not sell or rent personal information to third parties for their marketing purposes.

HIPAA and Protected Health Information

Information shared with us as part of your medical care — including information discussed during appointments, recorded in your medical record, or transmitted through secure patient channels we provide — is Protected Health Information (PHI). PHI is governed by the Health Insurance Portability and Accountability Act (HIPAA) and by our Notice of Privacy Practices, not by this website Privacy Policy.

The website contact form is not a secure channel for PHI. Please do not use it to send medical details, test results, prescriptions, or other protected health information. Established patients should use the secure communication methods provided by our practice.

A copy of our Notice of Privacy Practices is available by request and at our office.

How Long We Keep Your Information

We keep website inquiry information only as long as is reasonably necessary to respond to you and to maintain a record of our communications. Contact form submissions and related email correspondence are typically retained for the period we remain in contact plus a reasonable additional period for recordkeeping, after which they are deleted or anonymized. Website server logs used for security and diagnostics are retained for a limited period and then deleted on a rolling basis.

Medical records for our patients are retained in accordance with Florida law and applicable medical recordkeeping requirements, not under this Privacy Policy.

Your Rights and Choices

You may:

Request a copy of the personal information we hold about you from our website
Ask us to correct inaccurate information
Ask us to delete information we hold about you from our website, subject to any legal recordkeeping obligations
Opt out of future marketing or follow-up communications at any time

To make a request, please contact us using the details at the end of this policy. Requests related to your medical record are handled separately under HIPAA and Florida law.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect information collected through the Site, including secure hosting, encryption in transit (HTTPS), and access controls. However, no method of transmission over the internet is 100% secure. For anything sensitive, please contact our office directly.

Children’s Privacy

Our Site is intended for a general adult audience. We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided us with information through the Site, please contact us and we will delete it.

Third-Party Links

Our Site contains links to third-party websites, including Zocdoc and our social media pages. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. When we do, we will revise the “Last Updated” date at the top of this policy and post the updated version on the Site. Material changes will be highlighted where appropriate.

How to Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your rights, or would like a copy of our HIPAA Notice of Privacy Practices, please contact us:

Boca Raton Concierge Medicine

9291 Glades Rd. #306

Boca Raton, FL 33434

Phone: (561) 483-5500

Website: https://bocaratonconciergemedicine.com